FREQUENTLY ASKED QUESTIONS  »


Cashier FAQs – Deposits and Withdrawals, Table Limits, and Security

How do I make a deposit into my account?
Where do I address my Bank Draft/Personal Check Deposits?
How do I make a Wire Transfer Deposit?
How long does it take to process my deposit?
How do I withdraw my winnings?
What is the "pending withdraws" screen?
I have made a Withdrawal but have changed my mind. How do I cancel a Withdraw request?
How can I follow up financial transaction operations?
How much can I deposit into my MannyCasino account?
How do I obtain more credits in Play for Fun mode?


NETELLER FAQs

What is NETELLER?
How do I deposit, withdraw, and transfer funds using NETELLER?
How do I become certified?
How do I verify my bank account?
Why was my withdrawal declined?
Why was my credit card declined?
How do I change the personal information in my NETELLER account?
Why is my transfer to a merchant still pending?


Games FAQs – Game Features, Rules and Fairness

What kind of games does the MannyCasino offer?
How can I be sure that the games are fair?
How is the outcome of the games generated?
How do I chat with other players?
What are COMP points and how do I accumulate them?
What is a Multiplayer or Private group table?
While playing Black Jack in multiplayer, the dealer continued to play finishing the game before I placed my bet, what caused this?
What happens if I am suddenly disconnected from the Internet while I play?
What do I do if after placing a bet I suddenly change my mind. How do I remove the bet?
Where can I find complete detailed instructions on the various games?
How old do I have to be to play for real money?
I am not sure what was the previous game round result. What do I do?


Technical FAQs – Software Download and Installation

What do I have to do in order to play at the MannyCasino?
How long does the download process take?
What's the name of the downloaded setup program?
Do I have to download every time I want to play?
After downloading the software, what do I do next?
What are the minimum system requirements?
Can I use MannyCasino with a Mac computer?
How do I use MannyCasino with AOL?
What should I do if I receive a message "Account not found. Please verify your account information and try again."?
What should I do if I can't find the MannyCasino icon on my desktop?